Tough decision at Freudenberg-NOK leads to enterprise system that fits the bill

Ask any CIO, CFO or CEO of a global manufacturing business the first thing that comes to mind when hearing phrases such as, “recently implemented enterprise system … not fitting the bill … must be scrapped in favor of implementing a new system” and you are likely to hear words of frustration, criticism, dissatisfaction and plain unhappiness. That’s exactly what happened at Plymouth, Mich.-based automotive manufacturer, Freudenberg-NOK. And while George Molchan, CIO at Freudenberg-NOK was on board, proposing the plan to junk an enterprise system recently implemented at the company’s Corteco aftermarket division and replace it with a system from enterprise vendor QAD, the remaining management team was more than hesitant, wondering why their multimillion dollar investment in a brand new system needed to be scrapped.

Read the full article in the latest edition of Manufacturing Business Today and learn how QAD won over the hearts and minds of Freudenberg-NOK’s Corteco division and implemented a solution that led to a 49 percent improvement in the time taken to put away freshly received items, a 34 percent improvement in the time taken to re-pick them for dispatch, and a 35 percent improvement in RMA processing time.